This third instalment of the 2012 Kelly Global Workforce Index examines the issue of leadership in the contemporary workplace from the employee perspective. It explores the way that workers think about the quality, direction, and style of leadership, and the degree to which they share the goals of those who head their organisations.
The paper examines the leadership issue across industry sectors, and globally, across the Americas, APAC, and EMEA regions. It also includes a generational perspective, with a focus on the three main workforce generations—Gen Y (age 19–30), Gen X (age 31–48), and Baby Boomers (age 49–66).
There is an abundance of theories and opinions about what constitutes the best business leaders. Much of this is from the perspective of the business executive. There is considerably less focus on the view from the "factory floor" or from the office.
The vast majority of workers will not have digested the theories of leadership, but they see it in practice every day, and they have well-defined views about what constitutes good leadership.
Given the resources that businesses devote to enhancing leadership capabilities, there remains a worrying gap between the priority and the results.
The 2012 Kelly Global Workforce Index (KGWI) brings together the findings from almost 170,000 respondents from 30 countries. It shows the results of diverse forces impacting the contemporary workplace, including generational and geographic diversity, the impact of mobile technologies, employee empowerment, and the widespread use of social media.