KCN Career Help

KCN Career Help 


 Registering / Creating an account

    I am not able to register!
Check if you have filled in all the mandatory fields on the registration page. The mandatory fields are marked with a *. If you forgot to fill in one of the fields and you clicked on the button ‘Register’ you will need to check all the fields again before submitting your registration/application. Next to filling in all the mandatory fields your Resume and/or additional files should match the criteria: maximum file size is 2 MB and the supported file types are PDF, doc, docx, ptt, pttx, txt, rtf, odty, xls, xlsx, csv.


My Account & Profile 


    I've forgotten my password!

You will find a link on the Sign In screen labeled “Did you forget your password?” Click on this link and then enter the email address that you used to create your account. An email will be sent with indication of steps to follow to update the password.

Forgot Password


    I've lost or forgot my username. How can I access my resume?

Your username is the email address that you used to create your account or if you registered via Linkedin, Facebook or Google you need to login via the social media channel. If you cannot recall this email address or the way you registered, you can contact your Kelly consultant to check your record in our Database. If you changed your email address from your social media you will need to create a new account. Please contact your Kelly consultant so that they are able to merge or delete your contact record.


     Why do I need to create an account?

You will need to create an account in order to save jobs to your favorite list, or to upload and submit your resume(s) to job postings. Creating an account will also allow you to manage and add resumes, edit your personal information, manage or update your profile, track your resume submission history, and more.


    How do I update my profile?

From the Menu Option of 'My Account', click on 'Manage Profile' and then update any information, such as a new address, phone number, etc..


    How do I add a resume to my profile?

From the Menu Option of 'My Account', click on 'Resumes' and then click on “Choose File”. Please choose the file (resumes) from your PC and then upload.


    How do I update or change my resume?

Once you upload a resume, its contents cannot be edited within the Kelly system. However, you can edit the original document you used and then re-upload the new version of your resume. From the Menu Option of ‘My Account’ click on ‘Resumes’. In this section you will be able to upload and delete the documents attached to your account.


Job Searches 


    How do I search for jobs?

From the Menu Option 'Search' you will enter the form where you can enter keywords to search for words in the job title and/or description. Defaulted the keyword search will search over the Job Titles only. You can keyword search all over the job description by unticking the box ‘Search Title Only’.

You also can use the “Advanced Search” where you can select a work type, job category, employment type, location and select Internal Jobs. Enter as much detail as you desire, and then click on the “Search” button at the end of the form. The system will search the database and show you matching results. Using the search bar will always initiate a new search, clearing any previously existing search filters.

Job Search

    How do I remove jobs from my Favorite List?

From the Menu Option of 'My Account', click on ‘Favorite List’. Find the job posting in your 'Favorite' list, select it, and then click on “Remove from Favorite List”


    What types of keywords produce optimal results?

Keywords are a matter of personal situation and choice. If you are looking for very specific jobs, you can enter job titles as useful keywords. But if your search is more general, you may choose to enter skills that you possess, equipment you can operate, software applications you know, or anything that may be relevant to the position you are seeking.


    How do I find a Kelly location near me?

Go to the 'Home' page by clicking on the Kelly Career Network logo at the top of any page. From there, scroll to the bottom of the page and click 'Find your local branch”


Job Submissions 


    How do I submit my resume to a job posting?

Click on a Job Post Title that you are interested in. If you are not yet registered (logged in) you will need to go through the registration process (or log in). If you are already registered on the Kelly Career Network click on the button ‘Apply Now’. You will be able to change the Resume that is connected to your profile and/or upload additional files.


    How do I know if my resume was submitted successfully?

If you are submitting your resume to a specific job, you will see a confirmation message indicating that you have successfully submitted your resume. In addition, resume submissions are saved in the 'My Jobs' section of your 'My Account' page. You will also receive an email to confirm your submission.


    How do I know what jobs I might have already submitted my resume to?

Your most recent resume submissions can be found in the 'My Jobs' section of your 'My Account' page.

     How many jobs can I submit my resume to? 

You can submit your resume to any jobs that fit your qualifications. Keep in mind that if you submit your resume to jobs which you aren't qualified to fill, recruiters will see your information and may not deem you as a serious job seeker. You can only submit your resume once to the same job.


    Why can't I submit my resume to a job?

If you are having trouble submitting your resume to the system, check to see if you have already submitted to the job already. This can be found in the 'My Jobs' section of your 'My Account' page or on the job post details page will indicate that you have already submitted when the button on the left-hand side has a 'Resume Submitted' button instead of 'Submit Resume'.




    Can I share a specific job posting?

Yes. Simply click on the individual job posting. When it expands, you will see a 'Share' option.



    What browsers are supported by this application?

Internet Explorer 9 and above
* Chrome 5 and above
* Firefox 4 and above
* Safari 5 and above


If you are still encountering issues please contact ukservicedepartment@kellyservices.co.uk