Service Desk Analyst

Posted 29 June 2021
Up to £9.50 per hour
Job type Permanent
DisciplineBusiness Support

Job description

Role: Service Desk Analyst
Location: Nationwide
Salary: £9.50+ per hour (varies)

We've partnered with Youth Employment to switch up the narrative. We want to support you in accessing the working world. So, if you're looking for that breakthrough moment, we've got you covered.
We don't need you to have 5+ years of experience or 20+ learned skills in your repertoire. We understand that people's personal values trump all skillsets. What you do is more important to us than when and where you do it.
We're always looking to hire Service Desk Analysts across the country. To be considered for positions like this, click apply!

The role we're looking to fill
We are looking for enthusiastic individuals with excellent communication skills. You will:

  • Provide a single point of contact to internal colleagues reporting any IT related queries or issues

  • Diagnose and resolve technical issues at first stage

  • Obtain technical information and business impact to resolve incidents effectively

  • Be able to troubleshoot and problem solve

The experience we hope you'll bring:

  • A passion for customer service

  • Strong verbal and written communication skills

  • A problem solver

  • Microsoft knowledge and skills

What's next
All of our roles come with fantastic benefits package tailored to meet the varied needs and preferences of our diverse employees. We are totally committed to trying to break down barriers to employment. If its sounds interesting, connect with us and let's see how we can progress your career. Click apply and drop us a note with your cv and we will give you a call and see if this could be your career defining role!
To find out more about our partnership with Youth Employment, click here.

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.