Inbound Customer Service Advisor

Posted 29 June 2021
Up to £9.50 per hour
Job type Permanent
DisciplineBusiness Support

Job description

Role: Inbound Customer Service Advisor
Location: Nationwide
Salary: £9.50+ per hour (varies)

We've partnered with Youth Employment to switch up the narrative. We want to support you in accessing the working world. So, if you're looking for that breakthrough moment, we've got you covered.
We don't need you to have 5+ years of experience or 20+ learned skills in your repertoire. We understand that people's personal values trump all skillsets. What you do is more important to us than when and where you do it.
We're always looking to hire Inbound Customer Service Advisors across the country. To be considered for positions like this, click apply!

The role we're looking to fill
We work on a number of client campaigns that are after Customer Service Advisors to support their customers through the full end to end process. You will:

  • Handle incoming calls and greet customers in a professional manner

  • Deal with customer queries or transfer to the relevant department

  • Transfer calls to relevant departments

  • Keep the CRM system up to date

  • Complete general administrative duties, includes filing and scanning

The experience we hope you'll bring

  • People skills

  • A good attitude

  • Ability to interact with different characters and handle challenging calls

  • Basic computer skills

  • Great attendance and flexibility

What's next
All of our roles come with fantastic benefits package tailored to meet the varied needs and preferences of our diverse employees. We are totally committed to trying to break down barriers to employment. If its sounds interesting, connect with us and let's see how we can progress your career. Click apply and drop us a note with your cv and we will give you a call and see if this could be your career defining role!
To find out more about our partnership with Youth Employment, click here.

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.