G Suite Sales Support Manager - UKI
Central London, WC2H 8AG
£22 - £25 per hour
Our customer, Google, is looking for an experienced Sales Support Manager to join their London team.
As the emerging leader in cloud computing, Google Cloud delivers cloud services and other IT products to small and large businesses, educational institutions and government agencies. Our team of high-achieving engineers, product managers, and sales and marketing professionals works with a vast array of partners and customers to advance the company's mission to organize the world's information to make it universally accessible and useful.
This is a key supporting role in the EMEA GSuite Sales & Account Management team. You will work collaboratively from London with your G Suite regional pod team consisting of Senior Sales, Account Managers and Customer Engineers (who are mostly in region) to execute on the territory plan. In order to be successful, you will foster relationships with Customers and work cross-functionally with Program Managers, Cloud Colleagues and Partners. You will proactively reach out to a list of customers via phone, email and Hangouts to help qualify new leads as well as identify, qualify and close GSuite upsell and cross-sell opportunities. You will leverage a framework of campaigns and engagements designed to initiate new and expansion opportunities, and to facilitate relationships with customers. You will use your Account Management skills and knowledge of Cloud to go deeper into these accounts - to understand business & IT strategy, barriers to adoption, how to address challenges and find opportunity with G Suite to help our customers succeed in their market by becoming more productive, collaborative, innovative and agile. You will consistently maintain good quality data in Salesforce, and support requests coming from Sales Operations.
- Supporting customer relationships with a set of accounts within a given sales territory.
- Connect with key stakeholders within these accounts.
- Collaborate cross-functionally to trigger, drive and close cross-sell opportunities
- Maintain sound data quality.
- Collaborate closely with partners.
- BA/BS degree.
- Minimum 5 years experience in sales, marketing/business development at a high-tech company (Cloud or SaaS sales experience).
- Skilled at initiating phone discussions and overcoming objections.
- Ability to work systematically in a one to many approach towards a large set of mid-market customers.
- Experience selling in a tech company or startup environment.
- Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines.
- Thrives on working in a high pressure and dynamic environment.
- Self-driven and independent.
- Outstanding communication and interpersonal skills.
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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.