Job Title: Customer Service Agent
Salary: £18,137 per annum
Your new Company
Kelly Services are currently recruiting for Customer Service Agents. You will be working for a full service contact centre built on innovative thinking. Providing services to over 30 blue chip clients. This role is ideal for people with a professional customer service background and an excellent eye for accuracy in collection of data.
Your new Job
This is a permanent role working directly for the client, speaking to business customers who may need support in relation to Brexit. This role is working through the clients Rotherham office, there may be times though when home working is required.
- You will be calling businesses in a data gathering exercise
- Building rapport with customers over the phone and identifying whether they could benefit from advice and support in relation to trading now we have left the EU
- This will be through a series of pre-determined questions
- Full training will be provided
Skills you need to succeed
You will ideally have experience of working within a customer service environment and have experience of working within a call centre. An ability to accurately capture data in a professional manner and identify whether as a business they would benefit from further advice is also essential.
The salary for this role is £18,137 per annum, other benefits include overtime available, team nights outs (after lockdown), individual and team prizes, pension and progression opportunities. The hours of the role are Monday-Friday between 9am -6pm.
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.