Job Title: Customer Sales Advisor
Location: Birmingham (Erdington)
6 Months Contract
About the company
Kelly Services are working in partnership with one of the UK's largest and fastest growing self storage and office space rental companies. They pride themselves on the friendly, expert service that we offer to all our customers. They have over 20 years of experience in the self storage industry, they have 59 stores nationwide, all in easy to reach locations.
About the job role
The role of the Customer Sales Advisor is to ensure customers receive a consistently high level of service. In addition to providing day-to-day help to our customers, you will contribute to the overall cleanliness appearance and overall effectiveness of the operation.
Deal effectively with sales enquires from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
Maximise every sales enquiry to ensure the store hits its target
Complete all administrative tasks to ensure compliance with company procedures
Maintain a clean and tidy store
Some Forklift work may be required
In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility
Ensure that the store 'bad debt' is kept to a minimum. Implementing procedures and controls to recover any bad debt
A good level of written and verbal communication skills
Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone
Self discipline, working within guidelines and procedures whilst being attentive to detail
Comfortable working in a small team environment and adapt to lone working
This a full-time permanent role working 5 days out of 7 (across Monday-Sunday) on a rota basis. This is a contract for 6 Months with an immediate start.
Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.