Customer Sales Advisor

Posted 12 November 2021
Up to £18655.00 per annum
LocationBirmingham
Job type Permanent
DisciplineBusiness Support
ReferenceBBBH485939_1636736007

Job description

Job Title: Customer Sales Advisor
Location: Birmingham (Close to Chinese Quarter - B5 7EH)
Salary: £18,665
Permanent, Full-Time

About the company
Kelly Services are working in partnership with one of the UK's largest and fastest growing self storage and office space rental companies. They pride themselves on the friendly, expert service that we offer to all our customers. They have over 20 years of experience in the self storage industry, they have 59 stores nationwide, all in easy to reach locations.

About the job role
The role of the Customer Sales Advisor is to ensure customers receive a consistently high level of service. In addition to providing day-to-day help to our customers, you will contribute to the overall cleanliness appearance and overall effectiveness of the operation.

  • Deal effectively with sales enquires from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers

  • Maximise every sales enquiry to ensure the store hits its target

  • Complete all administrative tasks to ensure compliance with company procedures

  • Maintain a clean and tidy store

  • Some Forklift work may be required

  • In instances of lone working or in the Store Manager and Supervisors absence take key holder responsibility

  • Ensure that the store 'bad debt' is kept to a minimum. Implementing procedures and controls to recover any bad debt


Skills/experience required

  • A good level of written and verbal communication skills

  • Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone

  • Self discipline, working within guidelines and procedures whilst being attentive to detail

  • Comfortable working in a small team environment and adapt to lone working


Additional Information
This a full-time permanent role working 5 days out of 7 (across Monday-Sunday) on a rota basis.

Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.