Customer Claims Administrator

Posted 22 September 2021
Up to £23000.00 per annum
Job type Contract

Job description

Is Customer services your passion? do you have a strong admin background? then this may be the role you have been looking for.

I am currently recruiting a Customer Claims Administrator to join our amazing team in Peterborough.

This is a fixed term contract until December 2022. Working Monday - Friday, 37.5 hours per week. With the flexibility to work between 7.00am - 5.00pm. This role can be a hybrid of working from the office and home.

Salary starting at £23,000

In this role, you will make an impact in the following ways:

  • Prepare and distribute customer reports

  • Knowledge of Quality Management Systems would be advantages

  • Support Customer Order Management departmental goals and initiatives to become a more proactive customer support organisation

  • Act as liaison between the customer and aftermarket and/or manufacturing location for quality issues.

  • Submit claims via the Quality Management System, including investigation of outstanding invoices.

  • Arranging customer returns and processing of Credit of Goods

  • Processing monetary credits following the outcome of customer held invoices

To be successful in this role you will need the following:

We will requires some work experience and intermediate level knowledge obtained through training or on-the-job experience in customer order management, account management or in the supply chain field.


On-site parking, Healthshield, Cummins rewards

Kelly Services are acting as an Employment Business in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.