Contract Renewal Administrator

Posted 04 January 2022
Up to £9.50 per hour
Job type Temporary
DisciplineBusiness Support

Job description

Service Contract Renewals Administrator / Londonderry / £9.50ph

Temporary, ongoing

Description of Role
This is a Service Contract Renewals Administrator role. The tasks include a variety of activities to identify opportunities to renew, maintain and terminate support contracts with third party/partner suppliers.
This will involve handling large amounts of data, cleansing and updating systems to correspond to supplier information, therefore, attention to detail is essential.
Some financial management reporting is required on a month by month basis.
Good communication skills are required, as you will participate in regular supplier/customer review calls.
You will be expected to manage your own activities and prioritise work to ensure support is constant and correct for the end customer needs.
Full training on tools, processes and procedures will be provided.

Role Purpose
The role holder will provide a support service to a specialist team (such as Security, Asset Management, Information Management, Resource Management) to ensure problems and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the specialist area and be responsible for a specific set of tasks within this discipline. Basic knowledge of the specific field and of relevant tools and methods.

Key Accountabilities
Support. Provides a specialised support role (as defined locally) for a service delivery unit, business area or team. Ensures the role supports the reliability and purpose of the area and looks to improve the service given to the customer (either internally or externally) through timely and efficient resolutions of tasks, problems or queries.

Skills - Essential
Problem Solving / Analytical Skills
Be proactive, tenacious, and use own initiative - exercising sound judgement and a common sense approach
MS Office especially Access, Excel (Intermediate), Outlook and Word
Attention to detail
Financial awareness
Ability to engage effectively with all levels of Management, Customers, Suppliers and Partner Organisations
Ability to work as part of team or as an individual providing cover for absences to ensure continuity of service

Skills - Useful:
Knowledge of Purchase Order systems.
Aptitude for database usage


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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.